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If you require assistance submitting an alert, or if you have questions or comments about the ScrapTheftAlert.com website, please email us:
If you want to contact us by postal mail, our mailing address is:
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If you have basic questions regarding functionality and/or issues involving forgotten or expired password, password reset, forgotten username, etc., please call the GovCIO Customer Support.
Please note: If you are calling outside of regular business hours and your issue requires additional troubleshooting and/or assistance, a ticket will be created to be addressed the next business day (M-F 8:00 - 5:00 EST)
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